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What you receive


A SPECIAL GIFT IS ON ITS WAY TO YOU.

 

Once you place an order with us, one of our representatives will contact you about your order for any special instructions or delivery requests.

Simple Shipping

Customers will receive their order via My Toll or Australia Post Shipping. For shipping times please see our Shipping Policy.

You will receive a tracking number via email or by text. This is usually within 24-48 hours after we have received your order.

Your order will arrive in a secured packaged boxed.


WHAT'S INSIDE?


Each order will include the following:

  • Original authentic product
  • Original box (only valid for monthly orders)
  • Original dust bag
  • Pre-paid return satchel
  • Lease terms & conditions

 

LOVE THE BAG. WANT TO RENEW?


Customers who decide to keep the same bag after their lease expires, will need to contact us to renew their lease and for further instructions.

BORED. WANT A NEW BAG?


Customers who decide after their lease expires they want a new lease, will need to return their current bag before they can lease a new bag from our online store. One of our representatives will contact you to organize return of the bag.

NOT HAPPY WITH YOUR BAG?

If you decide you want a different bag or don't want the bag at all, we accept exchange and refund in the first 2 days of you receiving the product. For more information please see our Refund Policy. 

Questions about Refund and Exchange should be sent to us at info@bossladies.com.au.